The Willow Bank Manchester Hotel guest comments and reviews

I have recently attended a course in Manchester and have stayed at the Willow Bank Hotel on four occasions and I wish to express my thanks to all the staff from receptionists, to the porter, bar and restaurant staff.

I am aware that staff are trained to respond to customer needs but nothing was too much trouble and everyone was very courteous. I felt comfortable as a lone female in the hotel and agree with the sign in the lobby, which states ‘you are staying with friends’.

I am writing to express my appreciation of your efforts to make my birthday celebration such a resounding success.

We all thoroughly enjoyed our evening at the Willow Bank and would like to thank all the staff involved, including yourself, for making it a perfect venue for such an occasion. I am so glad I decided to accept the services you offered.

Just a quick note to say thanks for the excellent hospitality I received when presenting courses.

I have been in this role now for some 7 years, however none of the venues I have used during this time can come close to matching the service you and all your staff provide.

After having a fantastic New Years Eve at the Willowbank Hotel in Fallowfield I write to you to say how good it was and to name members of staff who had been brilliant.

It prompted me to book my 60^th Birthday lunch there on May 18^th fir fifty guests. Again I have to write and say how good the whole event turned out to be, Neil Stockill - Deputy Manager organised a superb event and worked very hard to ensure I had a really lovely birthday. The food was delicious, so congratulations to chef and all members of his team. The bar staff worked hard as did the waitresses.

We can only describe our "wedding day" as a dream, just a perfect day and certainly this was a lot to do with our choice of venue.

Thank you so much for all the hard work from all the staff both in the lead up to and during the event itself. Everything went so smoothly.