The Willow Bank Hotel, Manchester

I have recently attended a course in Manchester and have stayed at the Willow Bank Hotel on four occasions and I wish to express my thanks to all the staff from receptionists, to the porter, bar and restaurant staff.

I am aware that staff are trained to respond to customer needs but nothing was too much trouble and everyone was very courteous. I felt comfortable as a lone female in the hotel and agree with the sign in the lobby, which states ‘you are staying with friends’.

June Mew

I am writing to express my appreciation of your efforts to make my birthday celebration such a resounding success.

We all thoroughly enjoyed our evening at the Willow Bank and would like to thank all the staff involved, including yourself, for making it a perfect venue for such an occasion. I am so glad I decided to accept the services you offered.

M Chappell

Can you please extend my sincere thanks to all staff involved at the Coliseum Suite. Without all the help from your staff it would not have been possible.

I thank you all again for the hard work and effort into making it such a success.

Lynn Rennie
Bank of Scotland Vehicle Finance

Just a quick note to say thanks for the excellent hospitality I received when presenting courses. I have been in this role now for some 7 years, however none of the venues I have used during this time can come close to matching the service you and all your staff provide.

Dave Baines, British School of Motoring

I am writing to thank you for all of your efforts regarding my mothers 90th Birthday Celebration. It all went down very well indeed and I should be glad if you would kindly convey my appreciation to all of your colleagues who were involved.

I Grant

<< Back