Feathers Press & News

Winner “Individual Excellence in Customer Service”

Winner “Individual Excellence in Customer Service”

Presenting Iwan Davies – Concierge at the Queen Hotel – winner of “Individual Excellence in Customer Service” at the November 2010 CATS awards ( Celebrating the Achievement of Talented Staff awards ).  Iwan’s infectious, warm personality ensures that he makes a wonderful… Read More!

The Awards Keep on Coming

The Awards Keep on Coming

We’ve done it again!  Not one, but two fabulous awards have been “bagged” by the Feathers Group this year.  The Queen Hotel are the proud receivers of “Visit Cheshire’s Large Hotel of the Year 2010/2011” and The Leyland Hotel were awarded “Lancashire’s Large Hotel of the Year 2010/2011”… Read More!

Leyland is awarded Best Western’s International Quality Award

Leyland is awarded Best Western’s International Quality Award

The BEST WESTERN PREMIER Leyland Hotel have been awarded the prestigious Best Western International Quality Award… Read More!

Former Chorley Plumber Strikes Gold at National Tourism Awards

Former Chorley Plumber Strikes Gold at National Tourism Awards

A previously unemployed plumber from Chorley, Lancashire has recently won with the highest achievable award for outstanding customer service for his role as Conference Host Manager at the Best Western Premier Leyland Hotel. Michael Gore officially became England’s most… Read More!