Guest Comment and Hotel Reviews - The Leyland Hotel Preston

My wife and I visited your restaurant and will both be recommending you to our family and friends. The food was superb and service excellent. The overall experience was totally enjoyable.

I just wanted to write to thank you and all your staff for the excellent service that we received when we held our Road Show at your hotel.

Nothing we asked was too much trouble and the buffet lunch was excellent and was very well received by all our delegates.

I am writing to thank you and all the staff at the Leyland Hotel for the wonderful organisation of the party to celebrate my Civil Partnership.

Everything went smoothly including the last minute decision to bring everything indoors. Our guests had a great afternoon and evening. The food was top drawer and the theme worked a treat.

In this country i have rarely encountered better service and would strongly encourage the hotel to keep up the standard. I am aware that the hotel has an "employee of the month" scheme, i was unable to nominate any individual over another as they were uniformaly excellent.

The quality of the service from the minute we arrived to that of our departure was first class and the attention to detail was something to be admired. In particular the level of customer service we recieved was top draw and our directors were able to experience the level of customer service your hotel is able to provide.

I would like to thank you and your staff for making our Christmas party on Saturday evening such a success. Everyone has said how much they enjoyed the evening and are already asking if we will be returning next year.The format of an all-inclusive price was very attractive and I for one have never had so small a bill to pay on the morning after. I was pleasantly surprised by the standard of rooms and facilities available. Above all I must compliment the efficient yet very friendly attitude of all your staff from reception on arrival to breakfast the following morning.

Thank you for making the wedding day of Amy and Michael run so smoothly. It could'nt have been more perfect. You were fantastic, thank you.

We would just like to thank you all for helping to make our day so special. You all did a super job and we couldn't have asked for things to have gone more smoothly.

I would like to take this oppertunity to express thanks indeed for the very splendid Christmas day carvery my wife. sister and myself so thoroughly enjoyed at your hotel. The staff were so attentive, polite and efficient in every aspect, making our meal an enjoyment to us all.

We just wanted to thank you and the staff at the Leyland Hotel for such a great New Years Eve. The food was delicious and the service throughout our stay was excellent. We will defiantly recommend it to our friends and family and hopefully we will be returning next New Years Eve. Thank you

My friends and I had a superb time, the ambience, food and 'party' atmosphere was excellent. We had a thoroughly good time. Well done to you and your Team and I would certainly recommend the evening (as well as the hotel) to other friends

I WAS SO IMPRESSED WITH THE SERVICE AND STANDARD OF YOUR HOTEL, I JUST HAD TO COMPLIMENT YOU AND ALL YOUR STAFF FOR MAKING MY STAY SUCH A PLEASANT ONE.
I CANNOT FAULT YOUR HOTEL AND STAFF, IT IS ALONG TIME SINCE I HAVE ENJOYED A HOTEL SO MUCH. I WILL CERTAINLY BE RECOMMENDING YOU TO ALL MY FRIENDS.

I would just like to thank you for accommodating my party and I. You very kindly allowed us to order from the resturant even though we were very early. We were very impressed with the standard of service that we recieved which was of the highest order. Nothing was too much trouble and your team were very friendly, proffesional and caring.

Just a brief note to congratulate you on the fine service I receive from your staff at the Leyland hotel. You have a very good team at the Leyland, Zoltan and Rhian, both excellent hard working individuals, delivering a great service, never have I had to wait more than a few moment before being served with food or drinks by these two attentive members of staf. Eileenand Lilla who cover the restaurant for breakfast and lunch have their work area ticking over like a top quality Swiss watch. Heather and Sophie who make reception /checking in and out a pleasure, prompt service always with a smile!

On the day of our wedding, we felt that the whole event was run so smoothly, and when we needed anything, you were always on hand to assist us. We especially felt that your personal effort to ensure that the day went well was outstanding and were so impressed that you made yourself available throughout the day, from getting ready before the wedding until the end of the reception. This made us feel very important customers and very ressured throughout the day! The hotel looked lovely and everything was set out exactly as we had requested with a few added extra touches (we noticed that the hotel was using orchids in their public displays - intentional or not, it matched our theme perfectly).
 
Thanks also for all your help in the run up to the day, and answering my many, many questions.
 
Our day was absolutely perfect and we cannot thank you enough for making that possible for us.

I wanted to say that the reception I got when I arrived at the hotel in the early evening was fantastic.  The lady in reception was really welcoming and friendly.  But it didn't stop there.  Everyone I spoke to at the hotel was the same - in the bar, for the meeting organisation, cleaning people.  I really enjoyed being in the hotel and was relaxed and comfortable.  I travel a lot for work and often stay in hotels all around the country and this was one of the nicest experiences I've had. I would certainly want to stay in your hotel again if I had to come up to Preston.

Following various extremely positive feedback comments from our customers I have been asked by our Training Manager,to contact your Hotel Manager and pass on our greatest of thanks to the hotel staff and service for allowing us to deliver a holistic quality product. Please would you be kind enough to forward this onto your Hotel Manager