Guest Comments

Just a few lines by way of a thank you for providing me with a superb
venue and excellent service for our recent function.
This was my second function at the Fir Grove, your standards are
enduring, a rarity today.
I would not hesitate to recommend the Fir Grove.
John & Irene Lelia, UK
The wedding was Saturday 3rd January and from the moment we amved
at the Fir Grove the Staff were very helpful and obliging.
We are just ordinary people, but we were made to feel ‘special’
Anita Turner, UK
From the very first meeting when the booking was made, continuing with
the usual progress meetings to discuss menus, special requirements etc
right through to the big day there was never a single hitch or problem.
Everything progressed faultlessly’
Alan and Pru Kelly, UK
I would like to express my thanks for making Operation Cohesion
exercise a great success. Everybody commended the Hotel its facilities
and staff. Please could you thank all your staff involved. Thanks Mike
Mike Vernon, UK
We wish to express our sincere thanks to you and your team for helping
us to organise our Summer Ball at the Fir Grove. We are delighted to
report that all our party enjoyed the evening immensely. We would
espeoally like to thank you and your staff for all your hard work in
preparation and for the excellent service we received throughout the
event itself. We have received many compliments on the menu, on the
quality of the food and your attention to detail in the presentation of each
course. We look forward to the possibility of planning another similar
event in the future. In the meantime, we will not hesitate to recommend
the hotel whenever possible and may we wish you continued success.
Lesley A Fowler, UK

Thank you ever so much for creating ThE most perfect Wedding day for
us on Saturday’ John and I were highly de’ighted with the all hard work
professionalism and impeccable high quality service you and your team
provided, it was complete perfection’ Thank you for turning our dream
wedding into reality. We are still on a high, it was lovely seeing all our
guests thoroughly enjoying themselves, and even more wonderful heanng
the accolades after the event. So, a heartfelt thank you Fergus, it was
truly amazing. 1m wanting to plan the first year anniversary party
Helen and John Burns, UK

I would just like to thank you and all your staff for such excellent attention
and service yesterday for my sons wedding. Everyone I spoke or came up
to me to has nothing but praise for your staff and hotel. As a former head
chef I was greatly impressed with both buffets and the professionalism of
all the staff
Julian Shirley, UK

We can not thank you enough for the wonderful day we spent yesterday
at the Fir Grove celebrating our Ruby Wedding Anniversary.
Your helpful advice, and the whole package was perfect and cannot be faulted in anyway.
The choice of menu was first class and all three separate main courses were delicious, starter choices and sweet choices were also first rate.
The room was set up perfectly, the personalized menu was a delight and having our names in chocolate on our sweet plates was just the icing on the cake.
All of our guests were very impressed with the Fir Grove and I would not hesitate in recommending the Fir Grove to anybody who might seek my advice as to the perfect venue.
Once again thanks for all your effort, we had a day to remember
Ken and Gail Pattullo, UK

It’s really important to us that we express how grateful we are for the help and support we have received over the past 18 months; nothing was ever too much trouble no matter how many emails I sent you’! Our wedding day was perfect, our guests have since commented on how relaxed and fun the day was — this was mostly down to the organisation both leading up to and on the day from both yourself and Fergus. As all couples our wedding day was speoal and important and from the moment we called in to the hotel right the way through until we checked out on the morning after our wedding we were made to feel like the most important people in the world.
During our professional life we both travel and are fortunate enough to expenence a wide vanety of hotels, nothing will ever compare to the service we received over the whole weekend, Fergus & yourself have a hotel and team to be very proud off.
We had a ball, so a big heartfelt thank you to the Fir Grove from the new Mr & Mrs Woodcock’
Kelly Woodcock, UK

My friend and I have just returned from a stay at your hotel, Claire
McCollom and Lucy from front of house went above and beyond their roles
to help with our search in any way they could. Their support made our
final decision easier and saved us considerable time and effort. The rest of
staff in restaurant etc were equally helpful. Breakfast was superb,all in all
a thoroughly enjoyable visit and we will be back in future.
Mrs Gillian Harding and Mrs Janet Flaherty, UK
We had our Christmas party at your hotel and everything was perfect,
thank you. Your attention to detail on the evening was fantastic, you ran
the show like clockwork! I was really impressed with everything and the
room looked amazing my Manager and our ClO and CEO were also
complimentary. Thanks again and please also pass our thanks onto all of
the staf, their service was also truly excellent.
Amanda Freeman, UK
I would like to personally thank you for making the evening run smoothly,
it is the first year no-one has complained about anything. The food was
absolutely fantastic, every-one complimented on the food all saying how
good, tasty and plenty of there was.
Some of my friends and I go to Statham Lodge every year we have to say
the food was so much better than there. You also knock spots of Lymm
Thanks Fergus for making us feel welcome and making sure thing ran
smoothly, Joe thanks for all your support and it was a shame you were
not there.
Also please pass on our sincere thanks to the Chef and his staff as the
food was amazing you staff are a credit to the hotel
Judith Pine, UK
I just wanted to drop you a quick note to say thank you to your and your
team for making our event with you on Friday night so fabulous!
Considering it was pulled together so last minute, you and your team did a
fantastic job and it was great for Deb and Ito know that everything was in
your safe hands so that we didn’t have to worry about anything. Ill
definitely be recommending the hotel to anyone who wants to pull an
event together.
Fabulous!, UK

Thank you for everything you did to make our wedding the best day of
our lives.
Firstly to Fergus, you totally made us feel at ease and were certainly true
to your word when you advised that we only had to enjoy our day and you
would take care of the rest.
The fact that we were able to get married in the garden was just perfect
and really made our day. You were always on hand to help and the
reception room in the evening looked amazing and the lighting effect in
the conservatory was truly magical and everybody has commented on it.
The buffet was wonderful and has been praised by all our guests.
The hotel is beautiful and yourself and all the staff who work there are
really a credit to the hotel
Jody & Chris Wells, UK
I would like to thank you and all of your staff for last Saturday at
Emma and Gareth’s wedding. Everyone who attended came and
spoke to me and said what a wonderful day and evening it was
and made more memorable by the courtesy you and your staff
gave to everyone. It certainly was a very happy occasion and we
all enjoyed our selves immensely. We were impressed by the
extra little things that happened during the celebrations
that were totally unexpected. The meals were most enjoyable and
presented beautifully and I am sure will be talked about for years.
Once again on behalf of myself and my wife and all who attended
I would like to thank you and please pass on to your staff all the
very best for the future
Richard Sheridan, UK

I just wanted to thank you for everything you did for myself and Ian but
also our guests throughout the day – everybody was commenting on the
fantastic service they received from yourself and your team and it certainly
made the day comp’ete!
The day was perfect and I couldnt of changed anything for the better – you
were great
Rachel Berry, UK

Thank you for a fantastic night at the Fir Grove. Everyone enjoyed it and
the feedback has been excellent. Your staff catered for our every whim
on the evening and as gave us the quality service we have become
accustomed to
Sue Dalton, UK
My wife & I had our reception at the Fir Grove Hotel last Saturday night
after our blessing after 25 years of marriage. We simply could not have
picked a more perfect venue. From start to finish, Fergus was magnificent,
helping us select and co-ordinate our food for our guests; organisning
exactly how we wanted the room setting up; discussing the timing &
running order of the evening and his attention to detail was exemplary.
Fergus and his hard working team deserve the recognition , they so
thoroughly deserve for all their hard work. You only get 1 chance to
celebrate your special occasion & because of how we were treated, I
recommend selecting the Fir Grove. Well done & hearfelt thanks from both
myself & Carol
Neil Tofl, UK
I am wnting to thank your staff for all the exceptional service that we
recieved during the many occasions we have used your hotel. As a venue
you are always welcoming and our every need is always met, both in
terms of the physical environment that we required and the plentiful
supply of beautiful food that sustained us from the moment we entered
the hotel and throughout the day. Overnight stays were very comfortable
with every need met.
Marte-Lousie Chariton, UK

Can you pass on to your team my thanks for making our day so special.
Throughout the day all the staff were very friendly and nothing was too
much trouble, you were superb and throughout the day you kept putting
us at ease and making the day run smooth. Our friends and family have
been telling us how good the day was and how good the food was. Once
again thank you. I cant wait to come to the hotel again
Chris Rowles, UK

This e-mail is by way of an enormous thank you to you all regarding our
stay with you at Fir Grove. We have unfortunately lost three very dear
relatives within the last few weeks and we asked you to arrange for us
suitable dining accommodation and buffet facilities to Celebrate their lives
at your hotel. We have not lived in Warrington for many years and the
hotel has changed so much from what I remember and it really is a credit
to you all. On the two occasions we have to stayed with you overnight
you made us so welcome and would compliment you on your
accommodation and your bar and dining room facilities. The buffet you
served was superb and your staff helpful and discreet. Thank you once
David and Georgina Campion, UK

Fergus, just a quick note to express Pat and my thanks for an absolutely
wonderful day due in no small measure to your patience; understanding
and organisation
We will have no hesitation in recommending the Firgrove to anyone else
as a great place to hold a celebration or special occasion
Rest assured we will never forget our special day
Pat and Clive Hillman, UK