Guest Comments

RECOMMEND FEATHERS TO ANYONE GOING TO LIVERPOOL
I would like to thank you for all the help with arranging the rooms & to all
the staff at Feathers Hotel for all the assistance over the weekend & for
making our stay all the more pleasant.
All the girls & I had a great weekend & would definitely recommend
Feathers Hotel to anyone going to liverpool.
Thanks
Mr. D Levy, Ford Motor Company, UK

WONDERFUL JOB
I stayed with you over three months ago and I have not forgotten what a
wonderful stay I had at your hotel. The people at reception were pleasant
and helpful and the food was gorgeous.
I just wanted to tell you that you are all doing a wonderful job and I was
very impressed and left the hotel refreshed and in a positive frame of
mind. I hope all the staff will treat themselves on the company to a drink
or two because you deserve it
Mr. T. Rodnicki, UK

WOW FACTOR
I would just like to say what a credit your team at liverpool are to you.
We were met with a smile by everyone & nothing was too much trouble at
both check-in/out. Upon check-in we were given an upgrade even though
we had booked late and had a fair deal. The room we had in the Nautical
wing was “FAB’.
I am a manager with First Choice and have travelled extensively and I
experienced the WOW factor.
Sharon Malone, UK

FRIENDLY SERVICE
My family and I enjoyed ourselves in Liverpool last weekend and
espeoally our stay at the Feathers Hotel. We were delighted with the
friendliness and level of service we received from all the staff.
Alan McAvoy, UK

UNFAILLNGLY POLITE AND HELPFUL
I had the pleasure of staying at your hotel and wanted to tell you how
admirable i found the service to be. The staff were unfailingly polite and
helpful, and were very sympatetic in every way.
John McCabe, UK

FRIENDLY HOSPITALITY
Just a quick thank you from us both for your friendly hospitality last
weekend (Saturday to Monday morning. Nothing was to much trouble
(even at 4.3Oam and not being able to find my room). From the night staff
to the fantastic reception a big thank you from us all for helping us Welsh
lads have a great weekend.
Carl Morgan, UK

REAL HOMELY FEEL
Firstly, I would like to say what a lovely stay myself & my friend had this
weekend in your hotel. The room was pleasant a had a real homely feel
to it.
All of the staff were very friendly & helpful regarding queries about our
stay in Liverpool. It was important to note that the breakfast staff were
working very hard. Their service delivery was so good that it was
important to contact to show the recognition for what seemed to be a
busy shift. My friend works in hospitality a recognises the importance of
showing appreciation. Please pass on our thanks to your staff
Laura Dalton, UK

A DAY TO REMEMBER
Thank you all for all your hard work making our wedding day a day to
remember. We and all our family and friends had a fantastic day and the
extra touches you provided for us made our day perfect. Thank you all
Donna & Kevin Marshall, UK

WONDERFUL ASSISTANCE
I would like to thank your reception staff for the wonderful assistance I
received from all of them, from the start of our stay till time we left at
Sam Sunday morning, I would like to especially thank the two guys that
were on overnight Saturday night. All staff were helpful and considerate.
I received a phone call from home (Australia) to say that my father was
very ill and I needed to get home as soon as possible, the guys on the
night shift did everything possible to help me get home, including
arranging a taxi to Heathrow as a last resort after we checked schedules
for trains, bus and hire cars.
I made it home in time to see my Dad and no words can tell you how
much that means to me.
Could you please let your staff that their efforts were most appreciated.
Maureen OSullivan, UK

ORGANISATION AND KINDNESS
I just wanted to say thanks alot for your organisation and kindness over
the weekend and for allowing us the extra room and not having to move
to the other hotel. We had a lovely time and the free bar was certainly put
to good use!’
When I come to Liverpool again I wouldn’t hesitate to stay with you again
Louise Gattoni, UK

LOVELY STAY
Thank you very much for your time Last Monday and for offering me accommodation at your hotel.
The hotel is very nice, comfortable and with really nice and kind staff, once again thank you so much for a lovely stay I, Liverpool and with you the best of success
Vanda Oliveira, UK

EXCELLENT COMPANY
Just a quick email to thank you and your staft ror an exceilent service ror
Gills 30th yesterday. I did try to come and see you in person but you were
off today. But again thank you. The venue was great and all of your staff
were polite, professional, talkative and excellent company representatives.
Chris Baines, UK