A previously unemployed plumber from Chorley, Lancashire has recently won with the highest achievable award for outstanding customer service for his role as Conference Host Manager at the Best Western Premier Leyland Hotel. Michael Gore officially became England’s most… Read More!
Author Archives: wpaccessin1
Leyland is awarded Best Western’s International Quality Award
The BEST WESTERN PREMIER Leyland Hotel have been awarded the prestigious Best Western International Quality Award… Read More!
The Awards Keep on Coming
We’ve done it again! Not one, but two fabulous awards have been “bagged” by the Feathers Group this year. The Queen Hotel are the proud receivers of “Visit Cheshire’s Large Hotel of the Year 2010/2011” and The Leyland Hotel were awarded “Lancashire’s Large Hotel of the Year 2010/2011”… Read More!
Winner “Individual Excellence in Customer Service”
Presenting Iwan Davies – Concierge at the Queen Hotel – winner of “Individual Excellence in Customer Service” at the November 2010 CATS awards ( Celebrating the Achievement of Talented Staff awards ). Iwan’s infectious, warm personality ensures that he makes a wonderful… Read More!