BEST WESTERN Alicia Hotel Guest comments

Look at what some of our guests have said:

WENT THAT EXTRA MILE
The Staff at the Alicia provided excellent service from the initial planning to the execution this past weekend. They were not just good, but at every point they went that extra mile, to make the event a very pleasurable occasion.
Association of Past Physical Education Students of IM Marsh, UK

EXEMPLARY
I am writing to thank you on behalf of Beckenham Decorative and Fine Arts Society for the welcome you gave us and the care you took over us during our stay with you this last week. Your colleagues and staff were without exception friendly and helpful, particularly Suzanne who was in charge of our daily needs.
Vanessa Shenton, UK

PROFESSIONAL STAFF
Just a note to say thank you so mud for helping make my 5O” birthday party so special. We were over whelmed with your professionalism and friendliness of both you and your staff We could not have dreamed of a better service. We would definitely recommend your hotel in the future to our friends and family. Thank you again
Mal and Glen Blngham, UK

TREMENDOUS FOOD
Just wanted to say a big thank- you on behalf of Ian and I. We both had a fabulous day, it was amazing. Yourself and your staff contributed to this and made our day so special. The service was fantastic, it went without a hitch, and lots of the guests commented on how well organised it was. The food was tremendous.
Lan Murphy, UK
AMAZING TIME
Just a short note to say Thank you so much for all you did for us last week to make Kevin & Carols wedding such a memorable occasion.
We all had such an amazing time – the hotel was lovely, the food was fantastic and all my family agree that the staff could not have been nicer or more helpful. I just hope youve managed to remove the Best Man from your bar by now!
Gwen Hollingsworth, UK

GREAT EXPERIENCE
I recently stayedat The Alicia Hotel in Liverpool and was pleasantly surprised by the friendly service, clean rooms, and excellent food. Lesley was extremely helpful, and the wait staff, Christine in particular, was astoundingly professional, yet portrayed a willingness to make my meal just what I wanted. Thank you so much for a great experience. The Alicia is on my list of places to stay while in the UK.
Linda McCowan, UK

SUCCESSFUL STAY
The Regional Director for the North West was very happy with the dinner and the private room. She remarked on how friendly and helpful all the staff were.So a successful stay!
Regional Director, UK

GREAT SUCCESS
Hi Lesley, Just to say a big thank you to you and your team for all your hard work today. Our Commendation ceremony was a great success. Could you thank all your staff who were involved please. We look forward to dealing with you again in the future. Thank you.
Julie Eccles, UK

FANTASTIC!!!
I wanted to let you know how our Christmas night out with you guy’s went, well… It was FANTASTIC!!!!! We had a fabulous time, your staff were all amazing! The food was Wonderful!!What else can I say, it was defiantly value for money and we will defiantly be booking again.
Joanne Mills, UK

NOTHING WAS TOO MUCH TROUBLE
Just to say thank you for our party on Sunday. We were looked after really well, your staff were very helpful and all our needs were catered for, nothing too much trouble and it was this fad that will bring us back again. The fad that it was so easy to change things at a minutes notice, requests of all kinds were accomodated and your man John was on hand all evening.Thank you all for working so hard we really did appreciate it. On behalf of us all MERRY CHRISTMAS THANK YOU
Shirley Hand, UK

SUPER MEAL
May on behalf of all the club, say thank you for a super meal. It was a really good meal served hot and quickly also the staff were a delight, they were all so friendly and nothing was too much trouble.
Pat Burgess, UK

PERFECT!
I just want to thank you and all the staff for making my wedding day so special, everything was perfect everyone was commenting on the venue as being perfect for any special occassion. Your team were so helpful and nothing was too much trouble, I will be recommending the Alicia to anyone who wants to have a party etc.
Maureen and Martin Clemett, UK

INCREDIBLE
We have just got back form honeymoon and waned to say a big thank you to you and all the staff who made our civil partnership on 23rd May so special. The day went very smoothly and the food was incredible’ Please pass on our thanks to John in particular who made us both at ease and got us through it all. The DJ actually played what we wanted and everyone worked really hard’ Thanks again.
Carolyn & Faith, UK

LOVELY FOOD
Once again I would like to thank you for Sunday we had a lovely day. We have loads of positive feedback from friends and family who attended thanking us for the day and commenting on how lovely the food was and the venue.
I just wish to add that I am Social Secretary for Liverpool Law Society and would certainly have no hesitation in considering The Alicia Hotel for any forthcoming events that may be suitably held there. I was very impressed and delighted with the quality of service provided by you and your team.
Cathy Fielding, UK

DELICIOUS, HELPFUL. AND FREINDLY
I would just like to thank all the staff at the Alicia Hotel who helped make my birthday a happy occasion. My friends pronounced the meal to be delicious and you were all so friendly and helpful.
Joyce Langford, UK

ATTENTION TO DETAIL
To all the people who helped make our wedding run so smoothly, thank you so much for caring, for your attention to detail and for making sure the nerves were kept to a minimum.
Lisa and Steve Kenny, UK

WONDERFUL OCCASION
Thank you all for making our sons wedding day such a wonderful occasáon. The whole thing ran like dock work largly due to all your efforts. All the guests had a great time and there was nothing but praise for the hotel and the service everyone recieved.
John and Gleny Hilliard, UK

SERVICE WiTH A SMILE
Please pass on our thanks to all at The Alicia for a wonderful evening. Your management team are in a league of their own, service with a smile was an added bonus to our evening. Thank you one and all and we look forward to celebrating with you next year.
Anne Major, UK

ABSOLUTELY FANTASTIC
Just wanted to drop you a line to say thanks to yourself and your team for the fantastic night out we had on Saturday. All the staff at the Alicia were absolutely fantastic and they couldnt have treated us better, so much so that all of our group commented on this, this morning. Once again we’d just like to say a big thank you and we cant wait to book again for next year.
Lindsey Hughes, UK

NOTHING WAS TOO MUCH TROUBLE
Just to say a really big thank you to everyone involved in the organisation and catering side of my uncles funeral yesterday. Nothing was too much trouble for anyone and the staff were so courteous and helpful. This meant a lot to us all and more so to my mum (Carol Woods). Your staff our a credit to you all and i would not hesitate to recommend your hotel in the future. I am going to write also to the echo to say how much this meant too us.
Alison Cooke, UK

HIGHLY ENJOYABLE
On behalf of my husband, my brother and his wife – thank you very much
for helping us organise our Christening Party and to John and the team for looking after us so well yesterday. Our guests had a great time, and everything went smoothly and was highly enjoyable. Once again, many thanks to you and your team.
Claire Heaney, UK

SUPERB ACCOMMODATION
Hello Alicia Hotel staff – Thanks so much for a perfect stay in our favourite room in your superb accommodation! We will book with you again in the future – until then, a very sincere thank you for making our experience at the Alicia so wonderful!
Michael & Becky White, Anchorage, Alaska

EFFORTLESS
Please give our highest praises to the chef, everyone commented on the food and said it was the best wedding meal they had had, it all went smoothly and was on time. The special touch for dessert was much appreciated, there are many pictures of it. Can you also give a big thank you to John for us, he was on the ball the whole day and made it seem effortless, he went that extra mile and it was noticed. Elooked great and was well organised, thanks you so much for making our day perfect.
Alia and Kevin, UK

INTERPRETED ALL OF OUR WISHES
We just wanted to pass on a huge thank you for our recent wedding held at the Alicia Hotel on 1 May 2010. We were absolutely delighted with the care & attention to detail demonstrated by every member of your team on the day, they are a credit to you & helped make our ‘big day’ so special &stress free. From the moment we booked we have felt nothing but complete confidence and peace of mind in planning every aspect of our special day and interpreted all of our wishes to the finest detail both during planning & on the day itself. We would like to thank you again for helping to make our day so special & memorable for all the right reasons.
We would not hesitate in highly recommending your hotel to any of our friends or family who are planning any similar function in the future
Jacqueline & Chris (Mr & Mrs Skurray!), UK

SECOND TO NONE!
I thought I would drop you a quick line to thank you, your staff & your hotel for a wonderful wedding day. The service that we received was excellent, I could not have asked for anything more. I would like to say the support & service we received from John in particular was phenomenal. My sister stayed at the hotel the Friday & Saturday and she asked me to pass on her thanks & gratitude for all the help she received – second to none.
I would not hesitate to recommend your hotel. A great big thank you from myself & Paul
Bev Darch, UK

AMAZING WEDDING DAY
I’m writing to commend, congratulate and thank your staff for the amazing wedding day we had at your Alicia Hotel. The whole day stress free and faultless thanks to the staff who were professional, confident and in control throughout, the attention to detail was superb.
The food was excellent, every bit as good as the trial we had. Ian reproduced the same standard and quality for 50 as he did for 2. Everyone told us how much they enjoyed the wedding breakfast. The evening guests also loved the food and the bar staff were fast getting everyone served promptly. The hotel itself was beautiful and our room was lovely. If you could extend a big thank you to all the staff at the Alicia who really made our’ big day one to remember forever
Chris and Helen Ashworth, UK

EVERYTHING WE WISHED FOR!
Just a quick note to say thank you for everything that you and your team did at our wedding at the weekend, it was everything that we imagined and wished for and would not change a thing. The service you provided was exceptional from start to finish and we were amazed by how perfect everything was on the day including layout, food, music and everything else your hotel provided. Without you and your teams dedication and we certainly appreciate all your time and effort from when we first booked it to the day itself. May I add that I have never met staff who are so dedicated to making other peoples day so special and I thank you for this as this memory will be with Sarah and I for the rest of our lives. I think it says a lot when all the guests themselves commented how well ran everything was and how beautiful the hotel looked.
Cohn & Sarah Deakin, UK

WHAT A GREAT NIGHT’
I would just like to say a huge thank you to all of your team involved in looking after us on Tuesday evening Everyone from our party has commented on what a great night it was Please pass on our thanks to your team
Jo Doorbar, UK

EXCELLENT TEAM
I am writing to thank you and your excellent team at the Alicia for all your help given on our wedding day. From beginning to end I felt assured that myself, my new husband and all of our guests were provided with a service which was second-to-none. Thank you once again for giving us such fantastic memories of a special day.
Joanne & David Nelson, UK

7 STAR TREATMENT’
Just want to thank you again for the fabulous party, it exceeded all our expectations, you run a tight but happy ship and it shows in the quick and efficient way your staff work. Nothing was too much trouble for them. Once again thank you and next time we are in Liverpool we will call in for lunch, it may be a three star hotel but we got seven star treatment.
Lynne, Dave and Si Stevens, UK

WONDERFUL HOSPITALITY
May I take this opportunity to thank you and your staff very much for the wonderful hospitality shown at our recent Christmas Party Event. The function room looked great, the food was cooked to perfection and the staff were always polite and helpful.
Gail Campbell – Liverpool NHS, UK